Senior Claims Administrator

Play an integral role in our relationships with our Property & Casualty and Personal Lines Clients; as well as with our insurance carriers. Strong candidate will have a working knowledge of insurance coverage and excellent communication skills. 

As a Claims professional you will be responsible for taking claim reports and sending claims to the appropriate insurance companies. You will handle claims from start to finish and ensure that Clients get paid for their damages. You will work closely with 

 QUALIFICATIONS: 

A. Education: College Degree preferred 

B. Experience: Minimum of 5 years claims experience 

C. Preferred Qualifications: 

Good understanding of General Liability, Property and Commercial Automobile coverages and Personal Homeowners and Auto 

Good organizational skills. Detail oriented 

Ability to work effectively under pressure 

Good written and verbal communications 

Ability to work in Team setting 

Interpersonal skills, including relationship-building skills with Producers, Account Executives, Clients, and Team Members 

Good computer skills; Microsoft 

ESSENTIAL FUNCTIONS: 

A. Takes claim reports, via telephone and email from Clients and claimants and sends to appropriate insurance companies. 

B. Compiles all claim information and prepares accord form for submission of claim to the proper carrier. 

C. Follows up on all claims via telephone and email to determine claim status and payments, and ensures Client gets paid for their damages. 

D. Generates monthly claim update reports on all General Liability, Automobile and Property claims for premier Clients. 

E. Resolves problems on claims and coverage issues. 

F. Enters claim status into AMS360. 

G. Adjusts claims for Clients through other Carriers. 

H. Sets up claim files, and sends insured’s acknowledgements of claims received at Alper. 

I. Generates monthly claim update reports on all assigned claims. 

J. Works in various carrier portals to check on claim status. 

K. Interacts with Producers and Account Executives on claims. 

L. Assists with other projects as assigned by Director of Claims Management Services. 

ord, Excel, Outlook and PowerPoint. AMS360 or comparable Agency Management System