630-514-5577 info@plumblinestaffing.com

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Contact Center Representative

Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :
 

Responsibilities:



  • Respond to Customer inquires and problems by providing timely and accurate information to supervisor

  • Enters data with an error of 1% or less for notation

  • Remains knowledgeable of all policies and procedures changes

  • Make outbound sales calls to solicit new business and reaches out to existing customers to grow business

  • Documentation of trips authorization

  • Quote prices

  • Handle any complaints that may come in


Pay - $16.25


Required Qualifications :
 

  • Word, Excel, Outlook, Data Entry 6000KS

  • Skills in making outbound calls- determining, qualifying and selling customers

  • Excellent communication skill

  • Ability to follow a script


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