630-514-5577 info@plumblinestaffing.com

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Account Manager - Employee Benefits

Location : Chicago, IL
Job Type : Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :


  • Coordinate and manage all aspects of the placement and service

  • Creation and management of annual client service calendar

  • Create and manage all workflows associated with service calendar 

  • Resolve day-to-day service issues, including eligibility, billing and claim issues. 

  • Follow up with clients, and other internal/external employees and partners

  • Ensure action plans are carried out and ensure decisions are implemented

  • Prepare contracts and notify appropriate parties  

  • Coordinate review of SPD’s, contracts, and legal documents to ensure compliance 

  • Ensure accuracy in Brokerage Builder and HRConnection 

  • Assists in the renewal/marketing process

  • Gathering information from vendor and client 

  • Providing RFP to marketing team for processing

  • Preparing proposal data into format for client presentation 

  • Coordinate the implementation of new plans and carriers 

  • Coordinate implementation and maintenance of Benefit Administration System 

  • Coordinate and maintain project timelines 

  • Be an available resource to clients to resolve issues 

  • Perform testing of site 

Required Qualifications :

  • Life and Health Insurance State License – required 

  • Professional Certification preferred (GBA, PHR, CLU, CEBS, CBP) 

  • Minimum 5 years insurance carrier, benefits administration

  • Intermediate to advanced knowledge of the following: HMO, PPO, CDHP for health plans 

  • Wellness programs, dental, life, short and long term disability 

  • Regulatory environment of employee benefit plans 

  • Ability to establish priorities, work independently and complete objectives 

  • Computer skills with proficiency in Word, Excel and PowerPoint

  • Strong proficiency in creating and verifying financial spreadsheets 

  • Strong relationship management skills and excellent customer service skills 

  • Highest integrity in regards to confidentiality of client data 

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